This hotel is beautiful inside and out. The staff is very friendly and helpful. Every inch of this hotel is very clean. Our room was was very specious and beyond what I expected. Only complaint would be the breakfast was not very good but we still ate so really no complaint.
I stay at Comfort Inns, about 4 nights a week. This one is fine as far as the space is concerned. But they are doing something funky with check-in and Choice Privilege points. They have you fill out a small registration form and swipe your credit card in a stand alone terminal, instead of the one attached to the computer. I questioned this and they informed me that the one attached to the computer was not linked to their booking system. I am now looking at my Choice Privilege account and both stays show as cancelled, so I did not get points. l looked at my check-out folio and it looks like a manual entry and my account number is not on it. Now my credit card was charged properly, but why they are cancelling my reservation and doing a manual entry is concerning. Seems like maybe they are trying to get out of give me points for the stay and preventing me from leaving a review on Choice web site. I will look for another hotel in the future.
I work in the Nashville area frequently.I have stayed at this location so much over the last two years the staff have become my Nashville family! Clean rooms, comfortable beds and a pleasant friendly staff - the place to be while away from home. Convenient to highway with several dining options to choose from close to the hotel. If by chance there was a concern, the staff no doubt would resolve immediately.
Recently stayed here for a week for work. The bed extremely comfortable. The room itself could have been cleaner. The bathroom was larger than most. Had a nice working space with couch and chair. Water pressure sucked. The a/c was lacking. Breakfast was usually cold. The front desk clerks (ladies only) were nice and pleasant, the men not so much. The
It is currently being remodeled. I hope so, our room was in need of a deep clean and new carpet. The TV is quite small for the size room. The bathroom had terrible plumbing from shower, toilet and sink. The Breakfast was the saddest I've seen in a long time. I truly feel that Comfort brand hotels have fallen behind their equal brands like Holiday and Hampton Inns.
Comfort Suites is a US Lodging based in Smyrna, Tennessee. Comfort Suites is located at 3001 Highwood Blvd, Smyrna, TN 37167, USA.
Please contact with Comfort Suites using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Comfort Suites opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.